Welcome to the CryptoCoinsAd Help Center. Here you will find direct answers to the most common questions regarding account management, advertising configurations, publisher compliance, and financial transactions.
If you use the standard registration form, an automated activation link will be sent to your email. You must click this link to verify your email and gain full access to the dashboard. If you choose to register via Google OAuth (Sign in with Google), your email address is verified automatically by the system, and immediate access to the control panel is granted.
Note: The use of temporary/disposable emails, anonymous proxies, or VPNs during registration is strictly prohibited.
To protect our users from unauthorized account takeovers, you cannot change your registered email address directly through the account settings dashboard.
To request an email modification, you must contact our support department directly by writing an email from the exact email address currently registered to your account. Requests sent from alternative or unverified addresses will be automatically rejected for security purposes.
For security reasons, passwords cannot be updated directly from the account dashboard. If you want to change your current password or if you have forgotten it, you can easily reset it by following these steps:
Note: If you do not receive the recovery email within a few minutes, please check your Spam or Promotional folders before contacting support.
Our customer support team and financial department review all submissions manually. Standard response times range between 24 to 48 hours on business days. Please ensure you send requests to the official email channels relevant to your query.
To comply with data minimization and storage principles, an account is officially deemed "Inactive" if it has no recorded logins or financial transactions for a period of 24 consecutive months.
CryptoCoinsAd reserves the right to terminate and delete Inactive accounts. While we will endeavor to send an automated warning notification to your registered email 30 days prior to the scheduled deletion, upon termination, any remaining balances, ad credits, or affiliate earnings shall be permanently forfeited.
We accept a wide array of digital assets and native protocols to minimize transaction fees. You can fund your balance using:
All deposits are automatically converted to USD values based on the official CoinMarketCap exchange rate at the exact time the transaction receives the required network confirmations.
Our current infrastructure supports two main ad deployment methods:
Campaigns can be structured using Cost Per Mille (CPM) or Cost Per Click (CPC) bidding strategies. Native targeting options allow optimization at the Geographic level (Country) and Device-type level (Desktop vs. Mobile).
Our platform offers two distinct auction management models depending on your budget control preferences:
Advertisers are permitted to upload a maximum of two (2) banners of the exact same size per advertising campaign. We support the following standard dimensions: 728x90, 300x250, 468x60, 160x600, and 320x100 (mobile specific).
File types and file weight restrictions are strictly enforced at the upload terminal:
You can modify target geographies, devices, and bidding parameters in real-time. However, if you modify the Landing URL (Destination link) or change the Creatives (uploaded banners), our security protocol automatically pauses the campaign.
The campaign is instantly redirected back to the moderation queue for manual re-verification to protect our publisher network from post-approval redirects. The campaign will automatically resume execution as soon as an agent grants approval.
We strive to review and approve all submitted marketing campaigns as quickly as possible. Standard moderation typically takes under one (1) hour.
However, during peak times, weekends, or in rare cases requiring in-depth safety compliance review, the moderation process may take up to 24 hours.
To help you track campaign performance and optimize your ROI inside external tracking software (such as Keitaro, Voluum, or Binom), we support dynamic URL parameters. You can append the following tokens to your Landing URL:
{campaign} — Campaign ID: Passes the unique numerical ID of your campaign.{domain} — Website Domain: Identifies the specific publisher site where your ad was clicked or viewed.{size} — Banner Size: Passes the dimensions of the creative shown (e.g., 300x250, 728x90).{device} — Device Type: Tracks whether the user clicked from a Desktop or Mobile device.{geo} — Country Code: Passes the 2-letter ISO country code of the visitor (e.g., US, GB, DE).Example of a configured tracking link:
https://yourlink.com/?utm_campaign={campaign}&source={domain}&size={size}&device={device}&cc={geo}
Our platform utilizes optimized data caching structures to balance server load. Analytical parameters like impressions, clicks, and real-time CTR are subject to a data update delay of up to one (1) minute.
When you trigger a pause or deletion command, background live traffic queues are still processing impressions that occurred a few seconds prior to your action. Once the remaining queue is completely parsed, the system calculates the definitive financial amount and returns the exact remaining, unspent funds to your main account balance.
Yes, you can request a settlement of your remaining, unspent deposited funds by opening a case at [email protected]. However, please note that promotional funds, structural deposit bonuses, or ad credits cannot be withdrawn under any circumstances.
All promotional incentives will be fully deducted from your total balance prior to accounting. Furthermore, blockchain network gas fees required to process the refund transaction will be strictly deducted from your final payout amount.
Your ads are exclusively displayed across verified, pre-approved publisher websites that have successfully passed our strict quality compliance review. We continuously monitor our publisher inventory under strict guidelines to ensure premium, niche-relevant traffic and to maintain a high-quality ecosystem for your campaigns.
We deploy a multi-layered security infrastructure to protect your advertising budget from non-human traffic:
To prevent unauthorized domains from joining our network, you must verify administrative ownership using one of two methods:
<meta> string provided in your panel into the <head> section of your primary homepage file.Once ownership is successfully confirmed by the tracker, our compliance team reviews the content metrics within 48 hours.
There is no programmatic limit to the number of websites you can monetize through our network. You are welcome to submit as many domains as you own.
However, please remember that every single website must be verified individually and must fully pass our manual compliance and quality guidelines before it can begin rendering ads and generating revenue.
We do not accept websites that compromise traffic quality or user safety. Grounds for rejection include:
If your site was rejected, you are permitted to re-submit the domain for a second compliance assessment only after a mandatory 15-day waiting period.
To preserve viewability metrics, a single web page may implement a maximum of:
Ad layouts must never overlap, obscure structural content, or trick visitors into making accidental clicks. Utilizing invalid traffic (IVT) or bot farms will lead to immediate account termination and forfeiture of all pending funds.
We utilize advanced monetization algorithms to ensure your traffic generates the highest possible revenue. Depending on the ad formats implemented on your website, earnings are structured as follows:
To ensure your web traffic is never wasted, our platform manages unfilled ad impressions based on the format used:
Absolutely not. Visitors should interact with an advertisement only if they have a genuine interest in the promoted product or service. Asking users to click on ads, incentivizing clicks, or utilizing artificial traffic generation methods forces advertisers to pay for low-quality traffic.
Any publisher found engaging in click solicitation or forced interactions will face immediate account suspension and permanent termination from our network without payout.
Our platform strictly utilizes a Viewability Tracking System. You earn revenue only when an ad unit is actively rendered and viewed by a real user on their screen. For example, if an ad banner is placed in the footer of your webpage and a visitor leaves the site without scrolling to the bottom, that impression will not be counted.
This strict measure ensures that our advertisers pay exclusively for genuine, viewable ad exposures, which in turn maintains high traffic value and secures premium, long-term advertising budgets for our publishers.
Publisher earnings are evaluated and settled automatically every Monday. The system processes payouts only if your available balance meets or exceeds the mandatory minimum threshold of $10.00 USD. If your current balance is lower, it automatically rolls over to the processing cycle of the following Monday.
All payouts are issued strictly in Bitcoin (BTC). Conversions from USD assets are pegged to live rates on CoinMarketCap at the exact time of transaction dispatch. Our Company covers standard blockchain network fees for regular payouts, reserving the right to deduct fees only during extreme network congestion or exceptional circumstances.
Customizing your payout threshold: If you wish to increase your minimum payout limit (for example, to accumulate a larger amount, avoid frequent small transactions, or meet specific deposit requirements of your personal wallet), you can request a custom threshold by contacting our support team. You can also revert back to the standard $10.00 minimum at any time by opening a new support case.
Our program grants you a 5% lifetime recurring commission on every successful advertising deposit made by users registered via your unique referral tracking link. All incoming referral earnings are subject to a mandatory 14-day validation hold period (displayed as "Pending") to account for potential user payment cancellations or balance disputes before being credited to your available balance.
Affiliate payouts follow the exact same financial protocol as publisher payouts. Once your referral rewards pass the validation hold and move into your Available Balance, they are processed automatically every Monday, provided the balance meets or exceeds the mandatory minimum threshold of $10.00 USD. Lower balances automatically roll over to the following Monday.
All settlements are issued strictly in Bitcoin (BTC), with asset values pegged to live rates on CoinMarketCap at the exact time of transaction dispatch. Our Company covers standard blockchain network fees for regular payouts, reserving the right to deduct fees only during extreme network congestion or exceptional circumstances.
Customizing your payout threshold: If you wish to increase your minimum payout limit to accumulate a larger amount or meet specific personal wallet requirements, you can request a custom threshold by contacting our support team. You can revert back to the standard $10.00 minimum at any time.
Yes, you can utilize internal account transfers to move either your cleared publisher earnings or available affiliate rewards straight to your advertising terminal to fund active ad campaigns.
Please note: All internal balance transfers are final and strictly irreversible. Once converted into internal advertising credits, those funds cannot be transferred back to a publisher/affiliate account or withdrawn externally to a cryptocurrency wallet.
If you cannot find the answer to your question within our knowledge base, please reach out directly to our dedicated administrative mailboxes. We are here to assist you.
Technical Support & Refunds: [email protected]
Legal & Compliance Desk: [email protected]
Data Protection Officer: [email protected]